Ronald McDonald House Charities

The McDonald House in Chatanooga Tennesse is not a good place to be. The people there are only nice in the begining. They take you around and show you how things are. With smiles on their faces. Then once you're there for a week things change. Well it started by my family taking left overs from the kitchen. The other people their went and told the director that we made full plates and walked away with it. The director didn't ask us if we did or not. She just accused us of the problem, and of course that was strike one. Then the lady would not hear us out when we tried to explain ourselves. Secondly we had friends here that we knew out side of the House before we came. They asked us nicely if we'd watch their kid just for a moment. The Director just happend to come in, and snapped about us watching the kid. After that a week or so later my mother was here by herself with my little sister. She was washing laundry and my sister just couldn't wait to go down to the game room. So finally my mother took her down there. She told her to stay their for a little while. So she could finish her clothes, and grab a snack. Well the director seen her on camra and of course snapped. At that time my wife and myself came back from visiting our 1lb 6.5oz beautiful daughter. Just as we had stepped in the room and were about to relax. She started tapping on the door. When we came to answer the door. She got real smart with us and was telling us about my little sister being in the game room alone. Even though there were people there with her. After coming to us. She asked were she could find my mother. After the fact of finding out she took off storming to find her. We followed to see what was going on. When we got their she was getting in my mother and sister's face. My sister was trying to be nice and tell her that she wouldn't do it again. At that moment the Director Stuck her finger's in my sister's face. Just an inch away from her lip's. As she did so she proceded to tell my sister to hush. Then she rolled her eye's and started to talk to my mother. My sister started crying. They do not know how to treat people at all. Exspecially the people that already have enough stress on them. Not long after that my mother had to check in to the ER. When she was in there they told my mother that she'd had a light stroke from so much stress around her. There was another family there that was kin to us. We found out that they were kin when we started hanging with them at the House. The family had trouble with someone taking their drinks' and food. Not only that. They had three kids here, and a girl next to them was beating on her door. Trying to wake her boy friend. She had forgotten that she left her key in the room. Well the girl beat on her doors' for at least an hour. Trying to wake her boy friend. Well they had finally had enough. They opened the door and looked at her. They got a little rude with her, and told her she was waking their kids'. Come to find out the lady was also the one taking their drinks' and food. Some of the other families there. Including mine had seen her doing it. The next day the family stepped up and asked her nicely not to be taking their drinks or food. The girl ran straight to the lady that was over the Director. She told her what was going on, and lied claiming she didn't take these things. The lady over the direactor. Came up and snapped on the family. She told them that she doubted that they were taking there stuff. She was very rude with the family. This family was in bad shape to. Their car had just broke down that same day. Well the next day they asked us to watch their little girl. They were our cousins and figure'd it'd be fine. Well the Director came up and found out about it. She told them to leave imediately. They proceded to tell her. They did not have a way. She looked at them and cold heartedly said." We can provide you with bus tickets". Needless to say they had to leave. They tried to drive their car and broke down. Right around the corner from the House. I had to go and help them pull their car some where it wouldn't be broke in to, or towed away. Then we had to take them home. Later on that week we came to the Hospital and they were there. We went to them and hung out. Finally we invited them back to the house. Figuring since they were family it'd be okay. Well to make a long story short we got in trouble for that. Now my baby is 2lb7oz i'm having to stay in a waiting room and sleep there to be close to my baby. The third strike as they called it. Was made by someone that went in and lied to the head Direactor. She told them that we were starting gossip about something her husband had did. Well the night before we were throwed out. They were cops' out side the building when we had gotten back from the Hospital. The lady that had lied about us. Was out there getting in a swatt car. We asked what had happened and the families that were standing out there told us that her husband had slapped her and threw her in the bushes. It all started over her husband stealing drugs from their baby, and that was exactly what she'd told the police. To make a real long story short. Lets just say that she went down and told the Direactor that we were going around and spreading rumors. The bad thing was I hadn't even heard anything about it untill that night. Well we had a meeting at two that day with the direactor. Everthing was fine and we was ok for a week. Well two hours later she called my family down to inform us that the lady was leaving. They also informed us that because of this. That the lady said it was our fault she was leaving, and that we had made threats torwards her. We had to leave. Well needless to say we had our share of words to swap with these cold hearted people. Then before we left we were packing up. The direactor went around and told the friends of our family. That if they would've talked to my wife. They would be asked to leave as well. They pin point a lot of people out, and descreminate in there own way. Theres also dead flies in their food, and cockroaches that roamed freely at night. Which was found by one of our friends kid. So not only did I have to deal with the stress of my baby building fluids around and in her lungs'. I also have to deal with the stress of trying to get back and forth to see my baby. With no car. They've had to bag my baby and other things due to the fluids. To end it all. I got in to an argument with the head lady. I told her about my wife's heart problems and Bi polar. The lady got smart with me and proceded to say." Well she shouldn't be here any ways." That's when I got a bit upset and told her." If my wife ends up in the ER with her heart. I will be having a lawyer contact them!" After that I left. I'm now staying in waiting rooms, and will now be having to wake up every morning and going to work. With little sleep due to the noises in the Hospital. So I am very un happy with the people of our Ronald Mc Donald House. They do not deserve to help people at all, and they do not deserve to have the jobs' they do. Someone that has a heart needs to run that place. Not the stuck up cold hearted people they have now. That think their so much better than everyone else.