Celebrating the People
Behind our Mission

Since 1974, RMHC has ensured families everywhere have access to the care and resources they need – especially when they have a sick child. Thanks to our dedicated local Chapter staff members around the world - that promise has never been broken.

We are happy to introduce you to some of the heroic local RMHC Chapter staff members from around the world who dedicate themselves to providing comfort, care, and kindness to RMHC families every day of the year.

Please check back periodically for updates to learn more about how the 5,000+ staff members who make up our 260+ local Chapters dedicate themselves to the RMHC mission.

RMHC United Kingdom

Maureen and Alexandra are housekeepers at the Chapter’s Camberwell Ronald McDonald House program. They take great pride in going above and beyond to help provide comfort, care and kindness to families with children receiving treatment at the nearby hospital. Watch this video of families thanking them for their hard work and friendship.

RMHC Fiji

When their Ronald McDonald Family Room program was forced to shut down due to the coronavirus pandemic, RMHC Fiji staff found ways to support families. They organized basic essential packages for all patients that were now confined to in the Colonial War Memorial hospital in Suva. Due to the severity of COVID at the hospital, some children were restricted from seeing their mums. The RMHC Fiji team put together 66 packs including diapers & wipes and had it delivered to the hospital. This was indeed very much appreciated by both the families and partner hospital as well.

RMHC Fiji

When their Ronald McDonald Family Room program was forced to shut down due to the coronavirus pandemic, RMHC Fiji staff found ways to support families. They organized basic essential packages for all patients that were now confined to in the Colonial War Memorial hospital in Suva. Due to the severity of COVID at the hospital, some children were restricted from seeing their mums. The RMHC Fiji team put together 66 packs including diapers & wipes and had it delivered to the hospital. This was indeed very much appreciated by both the families and partner hospital as well.

RMHC Capital Region

Throughout the pandemic, the team at RMHC Capital Region in Albany, New York stepped up to fill gaps in their “Love is Served” meal program. Almost every staff member has either cooked a dinner at the House program or sponsored a meal purchased from a local restaurant. Many have done this numerous times. When they expanded “Love is Served” to offer bagged lunches at the Family Room program, staff quickly volunteered to shop for supplies, prepare sandwiches, and deliver lunches to the hospital five days a week. Each team member has been more than willing to take on new responsibilities in order to provide comfort, care and kindness to families despite any COVID-related restrictions.

RMHC Italy

While hosting three families with seriously ill children from Afghanistan, the team at RMHC Italy in Palidoro came together on very short notice to make the families comfortable. They not only provided a place to stay near the children’s hospital in Rome, but they also provided extra support and resources to these families who had no personal items, food, phones or pocket money. Reflecting on this experience, Maria Chiara Roti (Executive Director of RMHC Italy) noted, “We are all human beings, and we all need support at some time. Humans are both fragile and strong at the same time….The response to this emergency has been important to RMHC Italy simply because it has given us a chance to do the right thing, which is our value of Integrity.”

RMHC Italy

While hosting three families with seriously ill children from Afghanistan, the team at RMHC Italy in Palidoro came together on very short notice to make the families comfortable. They not only provided a place to stay near the children’s hospital in Rome, but they also provided extra support and resources to these families who had no personal items, food, phones or pocket money. Reflecting on this experience, Maria Chiara Roti (Executive Director of RMHC Italy) noted, “We are all human beings, and we all need support at some time. Humans are both fragile and strong at the same time….The response to this emergency has been important to RMHC Italy simply because it has given us a chance to do the right thing, which is our value of Integrity.”

RMHC Colombia

There are many remarkable people supporting the RMHC mission throughout Latin America by going above and beyond their traditional work. One of those people is Maicol Alexis Ospina Quiñones of RMHC Colombia. Working out of Bogota as the Director of Operations, Maicol oversees RMHC Colombia’s programs across three cities. Additionally, he has also provided essential pandemic and sustainability leadership across multiple Chapters in Latin America. Maicol is always eager to find ways to improve on how we deliver our mission and willingly supports anyone else who wishes to do the same.

RMHC South Australia

Sam Sturm is Head of Marketing and Fundraising at RMHC South Australia in Adelaide and her bright smiling face and happy personality bring additional joy and comfort to the families and staff at this Chapter every day!. From creating virtual experiences and introducing new events, to volunteering to provide overnight support for RMHC South Australia families when volunteers were restricted, Sam’s leadership has been exceptional— especially throughout the COVID-19 pandemic.

RMHC South Australia

Sam Sturm is Head of Marketing and Fundraising at RMHC South Australia in Adelaide and her bright smiling face and happy personality bring additional joy and comfort to the families and staff at this Chapter every day!. From creating virtual experiences and introducing new events, to volunteering to provide overnight support for RMHC South Australia families when volunteers were restricted, Sam’s leadership has been exceptional— especially throughout the COVID-19 pandemic.

RMHC Northwest Florida

Due to COVID-19 protocols to protect our families, volunteer groups were restricted at many locations. That meant finding new ways to provide meals to families. Paula Walker, weekend manager, who is famous for her perfect grilled cheese sandwich, has helped to fill that gap. Knowing that the smallest kindness can make the biggest difference, Miss Paula has come in multiple times on days off to make a grilled cheese feast for staff and families. She is often at the Chapter’s House program on weekends and gets requests from families to skip the fancy dinner & just make them a grilled cheese sandwich. She stands all of 5 feet tall, but her giant heart and spirit makes her mighty.

RMHC Oregon

“I love being able to extend kindness to families when they feel afraid and stressed, and I am so grateful I get to call this my work home! My role has changed so much since early 2020, but I am so thankful that we are able to continue to provide a home away from home for families that really need us right now. The goal of all of this is to stay open for our families and to find small ways to remind them that they are not alone.⁠ Some of these families won't get the joy of taking their children home and we want to be here for them, no matter how dark their days become. It’s a privilege to be able to provide them with this precious gift of time with their kids.”
— Christy Burch, Guest Services Manager

RMHC Oregon

“I love being able to extend kindness to families when they feel afraid and stressed, and I am so grateful I get to call this my work home! My role has changed so much since early 2020, but I am so thankful that we are able to continue to provide a home away from home for families that really need us right now. The goal of all of this is to stay open for our families and to find small ways to remind them that they are not alone.⁠ Some of these families won't get the joy of taking their children home and we want to be here for them, no matter how dark their days become. It’s a privilege to be able to provide them with this precious gift of time with their kids.”
— Christy Burch, Guest Services Manager

RMHC Newfoundland and Labrador

Annette Godsell of RMHC Newfoundland and Labrador in Canada recently won a Luminary Award in the Leadership category for organizations. This award recognizes an establishment’s leadership and commitment to energy efficiency in Newfoundland and Labrador through activities such as planning, project development, energy management and employee engagement. Annette’s contributions have been used as exemplary examples for other local Chapter across the RMHC system.

Please join us in sending a note of encouragement and gratitude to our local Chapter staff members — especially if there is someone special you want to recognize.